At Palmas Tours, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or booking our services.

By using our website, you agree to the practices described in this Privacy Policy.

 

1. Information We Collect

We may collect the following personal information when you contact us or make a reservation:

• Full name
• Email address
• Phone number (if provided)
• Reservation details
• Any information you voluntarily include in your message

We may also collect non-personal information such as:

• Browser type
• Device information
• IP address
• Pages visited
• Date and time of your visit

 

2. How We Use Your Information

We use your information to:

• Respond to your inquiries.
• Process and manage reservations.
• Provide customer support.
• Send booking confirmations and important tour information.
• Improve our website and services.
• Comply with legal obligations.

We will never sell your personal information.

 

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember user preferences.
• Analyze website traffic.
• Improve website performance.
• Understand how visitors use our website.

You may disable cookies through your browser settings, although some features of the website may not function properly.

 

4. Third-Party Services

Our website may use trusted third-party services such as:

• Google Analytics
• Google Maps
• WhatsApp
• Social media platforms

These providers may collect information according to their own privacy policies.

Palmas Tours is not responsible for the privacy practices of third-party websites.

 

5. Data Protection

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of internet transmission or electronic storage is completely secure.

 

6. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only when:

• Required by law.
• Necessary to process your reservation.
• Needed to protect our legal rights.

 

7. Your Rights

You have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal data where applicable.
• Withdraw your consent for future communications.

To exercise these rights, please contact us using the information provided on our website.

 

8. Children’s Privacy

Our services are intended for families; however, we do not knowingly collect personal information directly from children under the age of 13 without parental or guardian consent.

 

9. Changes to This Privacy Policy

Palmas Tours reserves the right to update this Privacy Policy at any time.

Changes will become effective immediately upon publication on this page.

We encourage visitors to review this policy periodically.

 

10. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us using the contact information available on our website.